Contact Magazine Online No 69 (164) / 2025

In an era of rapidly evolving digital threats, Poland has emerged as a strategic hub for delivering complex processes that ensure safe and resilient banking operations at global financial institutions. Contact Magazine Online talks to Standard Chartered Poland’s CEO, Anna Urbańska, and head of Standard Chartered’s Cyber Defence Centre, Przemysław Jaroszewski, about how Polish competence […]

An interview with Bożena Roczniak, CEO, Ostendi HR We have witnessed a shift in HR from a support function to a strategic partner, driven by technology. What do you see as the biggest opportunity for recruitment companies as AI takes on tasks like CV analysis and candidate assessment, and how can you ensure that the […]

An interview with James O’Neill, director, Avocet Clearance   To what extent will technology-driven tools replace certain tasks of a customs specialist, and to what extent will they actually reshape the nature of the role? Avocet’s main service line remains the timely submission of customs declarations to the authorities for both imports and exports. As […]

A discussion with Marcin Durlak, managing partner, IMD Corporate, about how digitalisation is changing the legal profession How do you manage an international law firm having clients and employees in a few different countries? IMD Solicitors is first and foremost a UK law firm, with our head office in Manchester and additional offices in Birmingham […]

By Maciej Pilipczuk, CEO and president of the management board, Emitel S.A. The digitalisation of Poland is not merely about applications and e-services. Above all, it is about infrastructure – a nervous-system of sorts that connects the state, local governments, businesses, and citizens. Emitel, owned by the UK-based Cordiant Digital Infrastructure – a company holding […]

By Piotr Maślak, senior director, head of Emerging Technologies, AstraZeneca Most companies are vocal about AI implementation, with 92% planning investment in it, but the effects are not nearly as impressive, with only 1% stating maturity[1]. These solutions have a great potential to revolutionise how companies operate, but come with significant risks related to data […]

By Sebastian Andruszczak, chief growth officer, Holisticon Connect  Pharma and biotech are racing to deliver new therapies faster, yet the journey from idea to approved treatment remains long, costly and uncertain. With vast datasets, strict regulations and complex R&D pipelines, innovation today depends as much on biology, as on software engineering.  Increasingly, Polish engineers are […]

By Magdalena Kornaś-Owsiana, head of Employer Branding and Communication, VML Enterprise Solutions The global digital landscape is evolving at an unprecedented pace, with the IT services market expanding exponentially. This rapid transformation is fuelled by a worldwide drive towards digitalisation, creating both immense opportunities and significant challenges for businesses. While the lure of new technologies, […]

By Julia Malinowska, head of Technology & Engineering, Hays Digitalisation, especially the development of artificial intelligence, is revolutionising the skill requirements of companies. Every area of business is currently undergoing significant transformation. AI is not only changing the way organisations operate but also redefining the skills they expect from employees. Although we are still in […]

By Barbara Lesiak, head of sales & business development @GS Services Artificial intelligence has become an integral part of our professional lives. Alongside admiration for its capabilities, there are also voices of concern that if AI takes over some of our tasks, it will change the nature of our work and thus eliminate certain positions. […]

By Zuzanna Świątek, radca prawny, associate, Staniek & Partners In recent years, the rapid advancement of information technologies has become a pivotal driver of modernisation, significantly influencing social structures, economic frameworks, and legal systems. The experiences following the pandemic have highlighted the essential role of digitalising processes and services, which help ensure continuity and resilience […]

By Bartosz Wszeborowski, advocate, senior lawyer and Julia Łuszczewska, lawyer, PCS Paruch Chruściel Stępień Kanclerz In recent years, many companies have turned to artificial intelligence (AI) to help with recruitment: screening CVs, ranking candidates, predicting performance, even concluding initial interviews. The benefits are promising – faster hiring cycles, lower costs, improved objectivity, and potentially better […]

By Bartosz Zamara, development manager, Trebbi Polska Digitalisation has long been a challenge for the construction industry. While other sectors embraced integrated platforms and automated workflows, construction remained fragmented, with every project requiring its own unique way of working. Large software vendors provided robust systems, but their scale and rigidity often left smaller companies, consultants, […]

By Teodor Teter, Digital Transformation Manager at Globalworth Poland The commercial real estate sector is currently undergoing a digital revolution that is fundamentally changing how office buildings are managed. At Globalworth Poland, for the past three years we’ve been building our own technological solutions that optimise our internal processes while allowing us to better understand […]

By Nataliya Horbachevska, CEO, Task Force In the translation industry, AI has been a commercial reality for over a decade. While the recent hype surrounding ChatGPT and similar models has drawn widespread attention, for professional language service providers (LSPs), AI has long been embedded in core operations. Machine translation, AI-enhanced CAT tools, and automated post-editing […]

By Mariano Felice, British Council The British Council published a position paper outlining ten principles for a more responsible, fairer and inclusive application of AI in English teaching, learning and assessment. AI needs to be understood as an enabler rather than a driver. Research, AI literacy, and broader, more diverse access to these tools, are […]

By Agnieszka Jarosz, head of ACCA Northern & Eastern Europe Until recently, the work of finance professionals was associated with binders, laptops, long hours spent poring over Excel spreadsheets, and flipping through hundreds of pages of tax codes. Today, increasingly, a digital assistant supports them – able to review thousands of invoices and legal interpretations […]

By Michał Kurowski, director, and Barbara Koźbiał, senior manager, Strategy& The European financial services sector is undergoing a profound transformation. Strategy&’s latest report, based on a survey of over 5,500 consumers across 11 countries, reveals how digital payments, FinTech innovations and the regulatory reform are reshaping consumer expectations and competitive landscape. For stakeholders, these insights […]

By Bibby Financial Services For over a decade, Poland has recorded one of the lowest investment rates in the region. In 2024, gross fixed capital formation amounted to just 16.9% of GDP, compared with around 26% in the Czech Republic and Romania. By contrast, the EU average was around 21%. This structural gap highlights a […]

Bartłomiej Wójtowicz, Comarch’s business consulting director, considers the next steps facing companies as digitalisation pushes further and further into every business process.

By Mikita Wojcieszonek, optimisation expert, Innovation & Optimisation Department, Forvis Mazars in Poland The widespread use of AI has opened up numerous opportunities for individuals and legal entities. While easy access to AI offers significant time savings for everyday users through various applications, AI for business primarily brings new risks to the development path. Companies using […]

By Katarzyna Szczypiń, security officer, BNP Paribas Bank Polska Given the escalating threat landscape, what are Polish businesses doing to enhance their cybersecurity defences and ensure data protection? Cyberattacks have become one of the most serious challenges facing businesses in Poland. They are no longer unusual one-off events but a constant risk that every organisation must address. […]

By Paweł Goś, partner, tax adviser and Klaudyna Matusiak-Frey, manager, tax adviser, MDDP Although the Polish crypto market has grown significantly, the pace of regulatory development has not kept up. Tax authorities, once unfamiliar with even the simplest of crypto transactions, are now increasingly equipped to investigate and scrutinise more complex structures – leaving little […]

By Marcelina Sługocka, attorney-at-law, TMT/IP, Addleshaw Goddard Poland’s health tech market is expanding rapidly, in line with global trends. Worldwide, digital health is projected to surpass $300 billion by 2025, growing at a compound annual growth rate of 16–22%. With its large patient base and accelerating digitalisation, Poland is well-positioned to capture a meaningful share […]

By Denis Ushakov, head of Immigration Department at Dudkowiak & Putyra Business Lawyers Digital transformation is reshaping nearly every area of the economy – and immigration processes are no exception. Responding to shifting geopolitical conditions, labour market needs, and business expectations, Poland has gradually introduced modern digital tools for handling foreign nationals. As of 1 […]

By Robert Brodzik, counsel, Kochański & Partners The EU’s new Data Act[1] marks a significant reform in how data is accessed and shared across the union. Formally adopted in late 2023 and set to apply from 12 September 2025, this regulation redefines the data economy by giving users new rights over data they generate, while […]

By Mateusz Jankowski, senior associate, Data Privacy Team, Domanski Zakrzewski Palinka (DZP) The Internet of Things (IoT) represents a revolutionary technological concept that fundamentally changes how we perceive and use everyday objects. The IoT is a network of physical objects equipped with sensors, software and other technologies that enable them to connect to the internet […]

As part of the 34th Economic Forum in Karpacz, the British Polish Chamber of Commerce (BPCC) organised a closed expert meeting entitled Strategic Alliance: The Potential of Polish-British Economic Cooperation. The event, conducted in a roundtable format, brought together representatives from business, public administration, and academia, creating a space for in-depth debate on the future […]

September in Wrocław is the time for the International Oktoberfest – a unique event that has, for years, combined the tradition of a folk festival with international business networking. On 5 September 2025, the 21st edition of the International Oktoberfest took place, bringing together hundreds of representatives from companies, institutions, the diplomatic corps and regional […]

On 8 August 2025, at the headquarters of Polstar Holding Wołoszczuk in Koszalin, we met with entrepreneurs to walk through every stage of preparing for exports to the UK market in a practical, hands-on way. We discussed the changes brought by the new Industrial Strategy and Trade Strategy announced by the UK Government at the […]

The inaugural edition of the UK-Poland Business Awards, jointly organised by the British Embassy in Warsaw and the British Polish Chamber of Commerce (BPCC), brought together prominent representatives from the worlds of business and public administration on 23 June in Warsaw. The event recognised companies and individuals who have made outstanding contributions to the development […]